Sub-processors

Last updated: April 22, 2026

Mailkick engages a small number of trusted third-party service providers ("sub-processors") to operate our platform. Each sub-processor is bound by a data processing agreement and holds industry-standard security certifications. This page lists them with their purpose, region, and the type of data they may process on our behalf.

For more details on how we protect your data, see our Security page and our Privacy Policy.

Current sub-processors

Purpose: Database (PostgreSQL), authentication, edge functions, and object storage

Region: EU — AWS eu-west-3 (Paris, France)

Certifications: SOC 2 Type II, HIPAA

Data processed: Account information, email templates, components, images, usage metadata

Purpose: Application hosting, global edge CDN, serverless API routes

Region: Global edge network; serverless functions run in US (default region)

Certifications: SOC 2 Type II, ISO 27001, PCI DSS

Data processed: Application code, HTTP request metadata (no persistent customer data storage)

Purpose: R2 object storage for published email assets and images, CDN delivery

Region: EU region for R2 buckets

Certifications: SOC 2 Type II, ISO 27001, ISO 27018, PCI DSS

Data processed: Published email HTML, images, public assets

Purpose: Transactional email delivery (login links, team invites, notifications)

Region: United States

Certifications: SOC 2 Type II

Data processed: Recipient email addresses, transactional email content

OpenAI, L.L.C.

openai.com/security

Purpose: Spelling and grammar corrections on user-submitted text

Region: United States

Certifications: SOC 2 Type II

Data processed: Short text snippets submitted by users for correction. API data is not used for training (per OpenAI's API data usage policy).

Purpose: Product analytics and feature flags

Region: EU cloud

Certifications: SOC 2 Type II, HIPAA, ISO 27001

Data processed: Pseudonymized product usage events, feature flag evaluation context

Purpose: Application error monitoring and performance tracing

Region: United States

Certifications: SOC 2 Type II, ISO 27001

Data processed: Error stack traces, request metadata; PII is filtered before ingestion

Optional integrations

In addition to the sub-processors above, Mailkick offers optional integrations with Email Service Providers (ESPs) such as Klaviyo, Brevo, Braze, SendGrid, and others. These integrations are only activated when a customer explicitly connects their account via OAuth or API key.

When connected, Mailkick syncs email templates the customer has chosen to export. We do not access subscriber lists, campaign analytics, or any other data beyond what is strictly necessary for the sync.

Changes to this list

We update this page whenever we add, remove, or replace a sub-processor. Enterprise customers may subscribe to change notifications by contacting us at the address below.

Contact

MAILKICK (SAS)

14 Rue Malbec

33800 Bordeaux, France

contact@mailkick.app